Our certifications

"Qualité Tourisme" – State Quality Mark

The Château du Clos Lucé has been a member of the Qualité Tourisme® scheme for many years, a mark of quality that guarantees a warm welcome and services meeting high standards.

This approach is based on constantly listening to visitors, continuously improving our services and the daily commitment of our teams to ensure a high-quality visitor experience.

By being part of this initiative and this network of sites in the Loire Valley, the Clos Lucé reaffirms its commitment to making every visit a moment of discovery, sharing and emotion, whilst adhering to the criteria and requirements of this label.

DISCOVER THE ‘QUALITÉ TOURISME’ BRAND

ISO 9001 and 14001 – International Certifications

The Château du Clos Lucé works every day to promote Leonardo da Vinci’s universal legacy and to make his work accessible to as many people as possible.

Committed to quality and sustainable development, the site places visitor experience, customer satisfaction, the excellence of its services and the reduction of its environmental impact at the heart of its priorities.

ISO 9001 and ISO 14001 certified, the Clos Lucé pursues a policy of continuous improvement driven by all its teams.

Since 2016, the Clos Lucé has been certified “ISO 9001 – Quality Management”

Since 2019, the Clos Lucé has been certified “ISO 14001 – Environmental Management”. The Château du Clos Lucé is the first tourist site to have obtained this certification, demonstrating its ongoing commitment to reducing the environmental impact of its activities.

Environmental Policy

The Clos Lucé implements its environmental commitments as part of a process of continuous improvement, guided by the following principles:

Assess, evaluate and identify

the environmental impacts of its activities in order to reduce its impact on climate change, pollution and waste generation

Work

with local partners, use local products and prioritise short supply chains

Take into account

eco-responsible criteria when choosing suppliers and service providers

Reduce

its greenhouse gas emissions

Reduce

its energy consumption

Reduce

waste production and promote its recovery or recycling

Train and raise

awareness among all staff in an eco-responsible approach

Inform

visitors about the Clos Lucé's environmental approach, raise their awareness, and provide them with eco-responsible equipment

Environmental Report 2025

The Clos Lucé implements its environmental commitments as part of a process of continuous improvement, guided by the following principles:

100%

of plastic cups eliminated

100%

of paper bags eliminated from the shops

100%

of organic waste recycled (compost, mulching, etc.)

520 m³

of water used for garden irrigation, compared to a projected 2,300 m³

93%

of training providers are local

90%

of cleaning products are eco-labelled

60%

of suppliers of grocery and food products sold in the shops are local

24%

of food purchases
for the restaurants are made through short supply chains

100%

of restaurant frying oils are converted into biogas

25%

of office supplies
are purchased from ESATs (employers of people with disabilities)

100%

of office and IT consumables are recycled through recovery schemes

100%

of promotional leaflets
are printed on PEFC-certified paper

100%

of visitor information leaflets left behind by visitors are collected and recycled

-7%

reduction in electricity consumption

-17%

reduction in gas consumption