GDPR

About

The European Union has decided to amend the regulations relating to the confidentiality of personal data and has introduced the General Data Protection Regulation (GDPR), which came into force on 25 May 2018.

This new regulation updates the “Informatique et Libertés” law (French Data Protection Act) and governs the use and security of your personal data, ensuring greater protection when your data is used.

The Château du Clos Lucé takes the protection of your personal data very seriously and is fully transparent about how it is used.

Key Provisions

  • A harmonised framework: a single set of rules across all EU Member States.
  • Extraterritorial application: non-European companies shall also be subject to the regulation if they target EU residents through profiling or offer goods and services to European residents.
  • “Explicit” and “positive” consent: companies must give data subjects greater control over their personal data.
  • Child registration: below a certain age, registering a child for a service requires parental consent. In France, the age from which a young person no longer needs parental consent is 15.
  • The right to erasure: the data subject has the right to have personal data concerning them erased.
  • Portability: the ability to transfer personal data from one service to another (social networks, emails, etc.) directly (Service 1 to Service 2) or indirectly (Service 1 to the data owner to Service 2). This right to portability aims to empower users and give them greater control over their personal data.
  • Profiling: the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal consequences or similarly significant effects on the individual.

Personal Data

Personal data is information that makes it possible to identify a natural person, directly or indirectly. This may include:

  • a name;
  • a photograph;
  • an IP address;
  • a telephone number;
  • a computer login identifier;
  • a postal address;
  • a fingerprint;
  • a voice recording;
  • an email…

What Personal Data does the Clos Lucé Process?

The Château du Clos Lucé processes your personal data to respond better to your needs and expectations. As part of this processing, we may collect data such as:

  • Your first name, surname, address and email address;
  • Your location data;
  • Your billing address;
  • Your financial details (e.g. credit card number);
  • The dates of your purchases;
  • “cookies” ;
  • Login and browsing data;
  • Your history of services purchased;
  • Any other information you wish to provide to us.

List of Cookies

ESSENTIAL — 3 cookies
These cookies are essential for the basic functions of the website and do not store any personally identifiable data.

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FUNCTIONAL — 1 cookie

This cookie enables third-party features such as social media sharing or the collection of comments.

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ANALYTICS — 2 cookies

These cookies help us understand how visitors interact with the site (page views, bounce rate, traffic source, etc.).

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    Google Analytics — calculates visitor, session and campaign data, and assigns an anonymous identifier to recognise unique visitors.

Managing your Personal Data

You have the right, at any time, to access, amend, correct and delete your personal data simply by submitting a request using the form below:

This field is for validation purposes and should be left unchanged.